Slack alerts for Customer.io

Get instant alerts when something important happens in Customer.io, or scheduled digests to stay in the loop.

How it works

Alerts as valuable as the events behind them

Custom fields, action buttons, and scheduled digests keep your team informed without the noise.

Instant

Digest

HookFeedAPP6:47 AM

alex.rivera@startupco.com converted from "Ready to upgrade? Your Pro trial is w...".

View in Stripe

Customer.io (Email Conversions) via HookFeed · Edit alert

Daily Digest: Email Conversions

6:47 AM

···

6:35 AM

···

6:23 AM

···

and 4 more

View All

Daily Digest: Customer.io (Email Conversions) via HookFeed · Edit alert

How it works

Turn Customer.io webhooks into alerts you'll actually read.

Customer.io can send you a webhook — basically a big chunk of data about what happened — every time something happens in your Customer.io account. HookFeed filters out the noise and sends beautiful alerts or digests to Slack or your inbox.

  1. Add your first Customer.io alert

Add Free Alert

  1. Preview & Customize

Don't like our ready-made template? Add your own filters, fields, or links. You have full control, no code necessary.

  1. Connect Customer.io

Preview before you connect Customer.io. Once we’re connected (~2m), you'll have a new level of visibility.

Available events



Bounced Emailsbounced](/content/integrations/customer-io-to-slack/events/bounced-emails/index.html)

Email Conversionsconverted](/content/integrations/customer-io-to-slack/events/email-conversions/index.html)

Emails Marked as Spamspammed](/content/integrations/customer-io-to-slack/events/emails-marked-as-spam/index.html)

New Unsubscribesunsubscribed](/content/integrations/customer-io-to-slack/events/new-unsubscribes/index.html) Any other event

Connection Instructions

How to Connect Customer.io to HookFeed

Grab your HookFeed webhook URL.

Create your first Customer.io alert in HookFeed — we'll share a unique webhook URL

Add it to Customer.io

Open Customer.io webhook settings

Step-by-step:

In your Customer.io workspace:

  1. Go to Data & Integrations > Integrations

  2. Find and select Reporting Webhooks

  3. Click "Add Reporting Webhook"

  4. Paste your webhook URL: [your HookFeed webhook URL]

  5. Select the events you want to receive (e.g. Bounced, Converted, Spammed)

  6. Click "Save and Enable Webhook"